The introduction of the NBN to Carrum Downs brings promises of faster internet but also potential cabling problems. Most people in Carrum Downs will connect to the NBN using Fibre to the Curb (FTTC). This technology uses peoples existing telephone cabling. If this cabling is old, damaged or faulty, a poor internet and phone connection is likely. In some cases, the existing cabling needs to be reconfigured to work properly with the NBN. If you’re experiencing any problems with the internal phone cabling, we can help.

Our ACMA licensed technicians can install & repair cabling to suit phone, internet and data in both residential and business buildings. They carry a wide range of stock to suit most situations which means we can get your job done on the spot. Whether your job is simple or complex, our technicians can get it sorted.

If you’re in need of advice or perhaps want an estimate of the cost, give us a call on 9705 1525 and we’ll happily assist.

Not having a phone point in the location you require is rather annoying. Sure, you could compromise by choosing a different location or run a long lead and connect to a point elsewhere but it’s usually far from ideal. So, don’t settle. Let us install a new phone point precisely where you want it.

Provided there is easy access through the roof and down the wall, the phone wire will be concealed, and a socket installed on the wall. The new point can be used for connecting a telephone handset or modem depending on your requirements and the service is available for both residential and business.

If you’re setting up a new NBN connection, we recommend installing a new telephone cable from point of entry to the modem. The existing phone cabling will then be isolated as it can affect speed and reliability. This new single cable should provide you with the best phone & internet connection possible.

If you find yourself needing a phone cable installed, give us a call on 9705 1525 to discuss your specific requirements and to get an estimate over the phone.

The NBN in Carrum Downs uses your existing internal phone wiring. It’s essential that this cabling be in good condition. A damaged telephone cable or socket can adversely affect reliability and internet speed. If you’re having problems with your NBN connection, our technician can test the existing cabling, locate any faults and fix them.

Problems can also occur when too many phone sockets are connected to the incoming phone line. Old cabling can also cause problems. In some situations where there is a significant amount of existing cabling to sort through, we advise rewiring the phone cabling from point of entry to the NBN modem. In bypassing the old wiring, you’ll gain the best internet connection possible.

If you’re experiencing a problem with your phone cabling, give us a call on 9705 1525 to get it fixed up.

Because most people in Carrum Downs have the Fibre to the Curb (FTTC) type of NBN, moving the modem can be as easy as plugging it into a different phone socket. However, this is not always the case.

What if the phone socket doesn’t work? What if you don’t have another phone socket? Or perhaps you’re not sure about moving the hardware? Our technicians can help. We can install and repair phone cabling to facilitate connecting the NBN connection device, the modem, and any telephone handsets. We can also connect all these devices together if needed.

If you require assistance with your modem, give us a call on 9705 1525 to arrange a visit from our technician.

Has your service provider sent you a modem and you’re not sure how to set it up? Perhaps you’ve moved and don’t know how to reconnect the modem. Our technicians can help.

We’ll install the modem and NBN connection device to the desired wall socket. If need be, we can run a new cable to a different location if there isn’t a suitable wall socket. We can also connect the telephone handset and phone wall sockets to the modem if required. After everything is connected, the technician will test the phone & internet connection to confirm everything is working correctly.

If you need help getting the NBN modem up and running give us a call on 9705 1525.

Existing phone sockets do not work by default with the NBN. Instead, a single telephone is supposed to plug into the modem. However, it doesn’t need to be this way. If you want to use your telephone via a wall socket it is possible, but additional cabling needs to be installed. A new cable from the modem to the existing phone cabling will reactive your wall sockets for use with a telephone handset.

Our technicians can get your phone sockets operational again. Give us a call on 9705 1525 to arrange a booking.

Our technicians have an ACMA license to repair and install phone, data, and internet cables. This license is sometimes referred to as an Austel license, a registered cabler or being Telstra accredited. The law requires a technician to have a license in order to service and install telecommunications cabling.

A licensed technician will know:

• The correct way to install phone, data and internet cables
• How to properly terminate phone and data sockets
• How to locate and repair cabling faults
• Install new cables in a safe and hazard free manner
• Comply with cabling standards